FAQ

Questions, answered.

Explore working with alooola, financial planning for physicians, and support for your practice.

Getting started

How much does it cost?
Our advisory fee is 0.25% a year on accounts up to $25,000 and 0.50% a year above that, billed quarterly. Fund expenses and some other services can carry their own costs. The pricing page and Form CRS set it all out, and this guide compares the ways advisors charge.
Is there a minimum investment?
No. We don't require a minimum account size, so we work with residents and fellows who are just starting to save as well as established physicians.
What does the first meeting look like?
A first conversation is a chance to discuss your financial question, career stage and goals, and to understand the firm’s scope and fees. Contact the team to arrange a conversation, or view the available scheduling options.
Are you a fiduciary?
When acting as your investment adviser, we must act in your best interest. That duty does not mean conflicts disappear. Form CRS explains compensation and affiliated relationships; ask how these could affect a recommendation and what alternatives are available.
Can I keep my current investments?
In many cases, yes. We'll review your existing portfolio and recommend changes only when they genuinely improve your financial position. We don't churn accounts or make unnecessary moves, if what you have is working, we'll tell you.

For physicians

I'm a resident, is it too early to start?
Training can be a useful time to understand your loans, benefits, cash needs and saving options. The right next step depends on your circumstances. Our Residents & Fellows page and the residency guides start with the questions most residents face first.
Should I refinance or pursue PSLF?
Start by establishing your loan types, terms, available programs and employer eligibility. A comparison needs current information and explicit assumptions about your circumstances; no single savings figure applies to every physician. Explore the questions on our student loans page.
Do you work with physicians in my specialty?
Yes. We serve physicians across all specialties, from primary care to surgical subspecialties. Our work reflects a deep understanding of income trajectories, training timelines, and financial patterns across the specialties we serve, so your plan is calibrated for your specific career path. We have pages for orthopedic surgeons, cardiologists, gastroenterologists, dermatologists and anesthesiologists.
I already have a financial advisor, what's different about alooola?
Most financial advisors serve a broad client base and apply general strategies. We're purpose-built for physicians, every recommendation, benchmark, and plan is built for the specific dynamics of medical careers. If your current advisor doesn't understand the difference between PSLF and refinancing, or can't explain why your specialty matters for asset allocation, it might be worth a conversation. See how we're different, and what to ask any advisor.

For practice owners

What types of retirement plans do you offer?
We can discuss retirement-plan options with your practice and the specialists responsible for design and administration. Confirm the available arrangements, advisory role and provider responsibilities in the proposal. See a 401(k) for your practice.
How does the transition work if we already have a 401(k) provider?
It's a set of known steps: notice to your current provider, a plan review, moving records and assets, a short blackout period your staff are told about ahead of time, and connecting payroll. How switching works, step by step.
Do you work with our existing accountant?
We can discuss coordination with your existing CPA, attorney and other professionals within the agreed scope. Tax, legal and plan-administration work remains with the appropriately engaged specialist; an advisory relationship does not replace those services.

About alooola

How long have you been in business?
For company information and public filings, visit Company information. Individual biographies describe the team’s professional background; prior-firm experience should be distinguished from Alooola’s own history.
Who manages my money?
The advisory agreement and account information identify the firm responsible for managing the account. Ask who your day-to-day contact will be and who makes investment decisions. Meet the leadership team on the People & expertise page.
Are you SEC registered?
You can review Alooola’s public registration record and disclosure links on the Company information page. Registration does not imply a particular level of skill or training.

What else is on your mind?

Send us your question. A member of our team will help with the next step.